A lil' about me

I work at the intersection of human-centered data science, UX research, and human-AI interaction. My research focuses on how people reason, build trust, and make decisions in complex digital systems, especially when AI is part of the experience.

Recently, I've studied multimodal human-AI interaction through voice assistants designed to support older adults navigating online banking. I've also worked in industry on human-centered design research and CX analytics, translating user needs, behavioral patterns, and friction points into product insights.

Beyond research and design, I contributed to Canadian AI governance through Gen(Z)AI, helping develop policy recommendations that were later presented to policymakers on Parliament Hill in Ottawa.